complaint procedure

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If you have a complaint
This is how you can let us know

Complaint procedure

At FMO Investment Management we strive for excellence in all that we do. However sometimes things may not turn out as we plan or as you expected. We thus welcome feed back.

If you would like to send us your feed back, simply send us an e-mail at fmo-im@fmo.nl.

Should you however have a complaint you may also use the form below. Please fill out the fields to the best of your capability. This will help us to investigate the issue. You may expect a formal response within two weeks after receipt.

Your details
About the complaint
Please describe your complaint in detail: use dates, times and names if possible. This will allow us to investigate the issue.
If you have a contact person within FMO or FMO Investment Management, please state his or her name here.
You may add relevant documents to substantiate your complaint. please upload them here
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